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Abigail Crispin

  • Portfolio
  • Resume
  • About
  • Contact

abigail.crispin@gmail.com  +347.982.7064 Washington D.C.

Summary

Abigail Crispin is a DC based Experience designer and UX research consultant with eight years of experience crafting research driven user-centered designs. She has helped global leaders across multiple industries, including beauty and federal government, with complex digital transformation projects. Her specialities are product strategy, visual/UI design, user research, and practicing Lean UX principles.

Experience

Lead UX Strategist at Maga Design Washington D.C. Dec 2015 - June 2018

  • Led a team of designers, developers, account managers, and content owners through a two year redesign of a key legacy website for the United States Postal Service
  • Responsible for big picture strategy, user research, visual design, content migration, information architecture, interaction design, and product QA for PostalPro
  • Led the research and design of enterprise applications for the Navy, Department of Homeland Security, and Postal Customer Council
  • Conducted 1-1 user interviews, facilitated focus groups, usability testing, and contextual analysis
  • Performed heuristic evaluations and gap analysis for legacy systems
  • Coached other designers in lean UX practices
  • Created research based deliverables and prototypes to present to the client and to the team
  • Worked directly with clients, stakeholders, and users to gather requirements, define product vision, and validate solutions

UX Consultant at Estee Lauder Digital New York, NY Oct 2014 - Sep 2015

  • Redesigned the online shopping experience for international beauty brand, Aveda
  • Introduced a responsive design with revised navigation, interactions, and layout

Freelance Responsive Web Designer and UX Consultant Oct 2012 - Present

  • Full-service design and consulting for e-commerce and media streaming services
  • Includes heuristic analysis, research, information architecture, UI, and front-end development

CEO and Founder at Sepia NY Retro Brooklyn, NY Dec 2010 - Dec 2013

  • Designed and maintained an ecommerce vintage clothing site
  • Entrepreneurial endeavor involving research, UX/UI design, product strategy, and web development

Education and Training

UX Design Immersive at General Assembly NYC June - Aug 2014

PhD Candidate, Modern Art and Critical Theory, Institute of Fine Arts, NYU NYC 2008 -2011

Awarded the Erwin Panofsky Fellowship - tuition, benefits, stipend, and grants.

Bachelor of Arts, Art and Visual Culture, Bates College Lewiston, ME 2002 - 2007

Phi Beta Kappa and Summa Cum Laude academic honors.

Skills

  • Ethnographic research and usability testing
  • Can drive a design from ideation to deployment
  • Passion for User Centered design principles
  • Pro at creating UX deliverables:
    sitemaps, user journeys, wireframes, personas
  • Visual design and UI
  • Rapid responsive prototyping
  • Agile development
  • 508 compliance, web accessibility
  • Enterprise information architecture
  • Graceful collaborator and team player

Software & Code

  • Sketch
  • Photoshop, Illustrator, InDesign
  • Axure
  • Craft
  • InVision
  • Adobe XD
  • Balsamiq
  • Drupal, Shopify, Squarespace
  • HTML5, CSS3, and JavaScript
 
 

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