Experience

Lead UX Strategist at Maga Design Washington D.C. Dec 2015 - June 2018

• Led a team of designers, developers, account managers, and content owners through a two year redesign of a key legacy website for the United States Postal Service
• Responsible for big picture strategy, user research, visual design, content migration, information architecture, interaction design, and product QA for PostalPro
• Led the research and design of enterprise applications for the Navy, Department of Homeland Security, and Postal Customer Council
• Conducted 1-1 user interviews, facilitated focus groups, usability testing, and contextual analysis
• Performed heuristic evaluations and gap analysis for legacy systems
• Coached other designers in lean UX practices
• Created research based deliverables and prototypes to present to the client and to the team
• Worked directly with clients, stakeholders, and users to gather requirements, define product vision, and validate solutions

UX Consultant at Estee Lauder Digital New York, NY Oct 2014 - Sep 2015

• Redesigned the online shopping experience for international beauty brand, Aveda
• Introduced a responsive design with revised navigation, interactions, and layout

Freelance Responsive Web Designer and UX Consultant Oct 2012 - Present

• Full-service design and consulting for e-commerce and media streaming services
• Includes heuristic analysis, research, information architecture, UI, and front-end development

CEO and Founder at Sepia NY Retro Brooklyn, NY Dec 2010 - Dec 2013

• Designed and maintained an ecommerce vintage clothing site
• Entrepreneurial endeavor involving research, UX/UI design, product strategy, and web development

Education and Training

UX Design Immersive at General Assembly NYC June - Aug 2014

PhD Candidate, Modern Art and Critical Theory, Institute of Fine Arts, NYU NYC 2008 -2011

Awarded the Erwin Panofsky Fellowship - tuition, benefits, stipend, and grants.

Bachelor of Arts, Art and Visual Culture, Bates College Lewiston, ME 2002 - 2007

Phi Beta Kappa and Summa Cum Laude academic honors.

Skills

• Ethnographic research and usability testing
• Can drive a design from ideation to deployment
• Passion for User Centered design principles
• Pro at creating UX deliverables:
  sitemaps, user journeys, wireframes, personas
• Visual design and UI
• Rapid responsive prototyping
• Agile development
• 508 compliance, web accessibility
• Enterprise information architecture
• Graceful collaborator and team player

Software & Code

• Sketch
• Photoshop, Illustrator, InDesign
• Axure
• Craft
• InVision
• Adobe XD
• Balsamiq
• Drupal, Shopify, Squarespace
• HTML5, CSS3, and JavaScript